Print the guide and keep it next to your phone while you do the steps.

Tip: untick “Headers and footers” in the print dialog to leave out the web address.

Which phone is the printout for?iPhone Android

How to pick up packages in the PostNord app

Useful apps

Android

Scan to listen to the guide

1Step 1 of 9 · Android
Open Google Play and search for PostNord.
2Step 2 of 9 · Android
Check that the app is called PostNord and tap ”Installera” (Install).
3Step 3 of 9 · Android
When the installation is complete, tap ”Öppna” (Open).
4Step 4 of 9 · Android
On the home screen, tap the package that can be picked up.
5Step 5 of 9 · Android
Tap ”Visa digital avi” (Show digital notification) or identify yourself with BankID.
6Step 6 of 9 · Android
Tap ”Öppna BankID” (Open BankID).
7Step 7 of 9 · Android
Check that it says PostNord, fill in your security code, and tap ”Identifiera” (Identify).
8Step 8 of 9 · Android
Show the digital notification to the staff. The QR code in the guide is just an invalid example.
9Step 9 of 9 · Android
Once the package has been handed out, it will show that it has been picked up.