Print the guide and keep it next to your phone while you do the steps.
Tip: untick “Headers and footers” in the print dialog to leave out the web address.
How to pick up packages in the PostNord app
Useful apps
iPhone
1Step 1 of 9 · iPhoneHello! Now you're going to learn how to download and use the PostNord app to pick up packages. Open the App Store and search for PostNord.
2Step 2 of 9 · iPhoneCheck that the app is called PostNord and tap ”Hämta” (Get).
3Step 3 of 9 · iPhoneWhen the installation is complete, tap ”Öppna” (Open).
4Step 4 of 9 · iPhoneOn the home screen, tap the package that can be picked up.
5Step 5 of 9 · iPhoneTap ”Visa digital avi” (Show digital notification) or identify yourself with BankID.
6Step 6 of 9 · iPhoneTap ”Öppna BankID” (Open BankID).
7Step 7 of 9 · iPhoneCheck that it says PostNord, fill in your security code, and tap ”Identifiera” (Identify).
8Step 8 of 9 · iPhoneShow the digital notification to the staff. The QR code in the guide is just an invalid example.
9Step 9 of 9 · iPhoneOnce the package has been handed out, it will show that it has been picked up.