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Healthcare and 1177

Step-by-step guides · 10 guides

Android
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Contents

  1. 1.Find the nearest pharmacy and check opening hours4 steps
  2. 2.Here's how you can reply to a message in the 1177 app10 steps
  3. 3.How to log in and send a message on 117710 steps
  4. 4.How to log in to 11778 steps
  5. 5.How to renew your prescription on 117710 steps
  6. 6.Install Apoteket's app and log in with BankID4 steps
  7. 7.Order a prescription medicine7 steps
  8. 8.Order over-the-counter products with home delivery7 steps
  9. 9.Renewing a Prescription Through Your Healthcare Provider5 steps
  10. 10.See your prescriptions and your high-cost protection4 steps

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Healthcare and 1177 · 1/10

Find the nearest pharmacy and check opening hours

Android
  1. 1Step 1 of 4 · Android

    Open Hitta apotek (Find pharmacy). Type a town or address and choose ”Sök” (Search).

  2. 2Step 2 of 4 · Android

    Compare distances and today's opening hours. Choose the pharmacy you want to check.

  3. 3Step 3 of 4 · Android

    On the pharmacy's page, you will see the address, regular opening hours, and contact information.

  4. 4Step 4 of 4 · Android

    Also, check for any deviating opening hours before holidays and public holidays before you go.

Healthcare and 1177 · 2/10

Here's how you can reply to a message in the 1177 app

Android
  1. 1Step 1 of 10 · Android

    First, open the 1177 app on your phone and then tap on ”Logga in” (Log in).

  2. 2Step 2 of 10 · Android

    Next, choose BankID as the way you want to log in.

  3. 3Step 3 of 10 · Android

    It's a good idea to double-check that the identification is indeed for 1177.

  4. 4Step 4 of 10 · Android

    Now, enter your security code and then tap on ”Identifiera” (Identify).

  5. 5Step 5 of 10 · Android

    Once you're logged in, tap on ”Meddelanden” (Messages).

  6. 6Step 6 of 10 · Android

    I inkorgen, tryck på det olästa meddelandet från mottagningen.

  7. 7Step 7 of 10 · Android

    Läs hela meddelandet och tryck sedan på Svara.

  8. 8Step 8 of 10 · Android

    Write your reply in the text box, and then tap on ”Granska och skicka” (Review and send).

  9. 9Step 9 of 10 · Android

    Take a moment to check the recipient and your message. If everything looks good, tap on ”Skicka meddelande” (Send message).

  10. 10Step 10 of 10 · Android

    Great job! Your message has been sent, and the reception has received it.

Healthcare and 1177 · 3/10

How to log in and send a message on 1177

Android
  1. 1Step 1 of 10 · Android

    Open 1177 and tap ”Logga in” (Log in).

  2. 2Step 2 of 10 · Android

    Choose BankID as your login method.

  3. 3Step 3 of 10 · Android

    Kontrollera att identifieringen gäller 1177.

  4. 4Step 4 of 10 · Android

    Enter your security code and tap ”Identifiera” (Identify).

  5. 5Step 5 of 10 · Android

    Once you're logged in, tap ”Meddelanden” (Messages).

  6. 6Step 6 of 10 · Android

    I inkorgen, tryck på det olästa meddelandet från mottagningen.

  7. 7Step 7 of 10 · Android

    Read the entire message, then tap ”Svara” (Reply).

  8. 8Step 8 of 10 · Android

    Write your reply and tap ”Granska och skicka” (Review and send).

  9. 9Step 9 of 10 · Android

    Check the recipient and your text. Then tap ”Skicka meddelande” (Send message).

  10. 10Step 10 of 10 · Android

    Your message has been sent, and the reception has received it.

Healthcare and 1177 · 4/10

How to log in to 1177

Android
  1. 1Step 1 of 8 · Android

    Hello! Here I'll show you how to log in to 1177 Vårdguiden. You can pause whenever you like and play again. Let's go! First, tap the button ”Logga in” (Log in) at the top left of the screen.

  2. 2Step 2 of 8 · Android

    Now you'll choose how you want to log in. Tap the BankID button, which is the most common way to log in.

  3. 3Step 3 of 8 · Android

    To continue, you need to open your BankID app. Tap the blue button ”Öppna BankID” (Open BankID) in the middle of the screen.

  4. 4Step 4 of 8 · Android

    Now you are in the BankID app. To identify yourself, tap the dark blue button ”Identifiera med säkerhetskod” (Identify with security code) at the bottom of the screen.

  5. 5Step 5 of 8 · Android

    Now you need to enter your personal security code for BankID. Tap the numbers on the screen to fill in your code, and remember not to show the code to anyone.

  6. 6Step 6 of 8 · Android

    Once you have entered your security code, tap the dark blue button ”Identifiera” (Identify) at the bottom right of the screen.

  7. 7Step 7 of 8 · Android

    Now you are being logged in to 1177. This might take a moment, so please be patient while the system works.

  8. 8Step 8 of 8 · Android

    Congratulations! You are now logged in to 1177 Vårdguiden. Here you can see your inbox and booked appointments. Done! You are now logged in and can use the services. Great job!

Healthcare and 1177 · 5/10

How to renew your prescription on 1177

Android
  1. 1Step 1 of 10 · Android

    Open 1177 and tap ”Logga in” (Log in).

  2. 2Step 2 of 10 · Android

    Choose BankID as your login method.

  3. 3Step 3 of 10 · Android

    Check that the identification is for 1177.

  4. 4Step 4 of 10 · Android

    Enter your security code and tap ”Identifiera” (Identify).

  5. 5Step 5 of 10 · Android

    Once you are logged in, choose ”Mottagningar” (Care units) or ”Recept och läkemedel” (Prescriptions and medicines).

  6. 6Step 6 of 10 · Android

    Open your care unit and tap ”Förnya recept” (Renew prescription).

  7. 7Step 7 of 10 · Android

    Choose the medicine your prescription is for and tap ”Fortsätt” (Continue).

  8. 8Step 8 of 10 · Android

    Check the dosage and reason. Mark that the information is correct and tap ”Nästa” (Next).

  9. 9Step 9 of 10 · Android

    Check the care unit, patient, medicine, and reason. Then tap ”Skicka förfrågan” (Send request).

  10. 10Step 10 of 10 · Android

    Your request has been sent. Please note that this does not mean the prescription has already been renewed.

Healthcare and 1177 · 6/10

Install Apoteket's app and log in with BankID

Android
  1. 1Step 1 of 4 · Android

    Open Google Play. Search for Apoteket and tap ”Installera” (Install).

  2. 2Step 2 of 4 · Android

    Open Apoteket's app and choose ”Logga in med BankID” (Log in with BankID).

  3. 3Step 3 of 4 · Android

    Check that BankID shows Apoteket AB. Then, identify yourself in the usual way.

  4. 4Step 4 of 4 · Android

    When the home page shows your name, you are logged in. The information in this guide is made up.

Healthcare and 1177 · 7/10

Order a prescription medicine

Android
  1. 1Step 1 of 7 · Android

    Log in to the Apoteket app and open ”Mina recept” (My prescriptions).

  2. 2Step 2 of 7 · Android

    Check the name of the medicine and choose the prescription you want to use.

  3. 3Step 3 of 7 · Android

    Check the number of withdrawals, number of packages, and estimated price. Then, tap ”Lägg i varukorgen” (Add to cart).

  4. 4Step 4 of 7 · Android

    Check the medicine, quantity, and estimated total amount. Then, choose ”leverans” (delivery).

  5. 5Step 5 of 7 · Android

    Välj hur du vill få beställningen. I exemplet hämtas den på ett fiktivt apotek.

  6. 6Step 6 of 7 · Android

    Check your customer details, item, delivery, payment, and total sum before you complete the order.

  7. 7Step 7 of 7 · Android

    The confirmation shows that your order has been received. No actual order has been placed in this guide.

Healthcare and 1177 · 8/10

Order over-the-counter products with home delivery

Android
  1. 1Step 1 of 7 · Android

    Search for the product you want. Please check the name, size, and price in the search results.

  2. 2Step 2 of 7 · Android

    Open the product page. Carefully check the information, quantity, and if it's in stock. Then, add the product to your shopping cart.

  3. 3Step 3 of 7 · Android

    Check the product, quantity, and subtotal. After that, choose your delivery option.

  4. 4Step 4 of 7 · Android

    Choose Hemleverans (Home Delivery). Please check that your name and address are correct and see the shipping cost.

  5. 5Step 5 of 7 · Android

    Välj betalsätt. Betalningsuppgifterna i guiden är påhittade.

  6. 6Step 6 of 7 · Android

    Before you complete your purchase, please check the product, delivery address, shipping cost, payment method, and the total sum one last time.

  7. 7Step 7 of 7 · Android

    The confirmation will show your order number and the estimated delivery time. Remember, no actual order or payment has been made in this guide.

Healthcare and 1177 · 9/10

Renewing a Prescription Through Your Healthcare Provider

Android
  1. 1Step 1 of 5 · Android

    First, open Mina recept (My Prescriptions). Take a moment to check if you have any refills left.

  2. 2Step 2 of 5 · Android

    If there are no refills left, your healthcare provider needs to assess if your prescription can be renewed. Go ahead and choose ”Kontakta vården” (Contact healthcare).

  3. 3Step 3 of 5 · Android

    Please read the information carefully. Remember, a request is not the same as a new prescription. Then, you can proceed to 1177.

  4. 4Step 4 of 5 · Android

    On 1177, you'll choose the specific clinic that will assess your request.

  5. 5Step 5 of 5 · Android

    Double-check your medication and details before you send your request. If you're experiencing acute problems, contact healthcare directly.

Healthcare and 1177 · 10/10

See your prescriptions and your high-cost protection

Android
  1. 1Step 1 of 4 · Android

    Log in to Apoteket's app. On the home page, you will find Mina recept (My prescriptions) and Högkostnadsskydd (High-cost protection).

  2. 2Step 2 of 4 · Android

    Open Mina recept (My prescriptions). Here you can see your current prescriptions and how many refills you have left.

  3. 3Step 3 of 4 · Android

    Open a prescription to see its strength, dosage, refills, and validity period.

  4. 4Step 4 of 4 · Android

    Open Högkostnadsskydd (High-cost protection) to see the registered amount and current period. The amounts in this guide are examples.