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Healthcare and 1177
Step-by-step guides · 10 guides
Contents
- 1.Find the nearest pharmacy and check opening hours4 steps
- 2.Here's how you can reply to a message in the 1177 app10 steps
- 3.How to log in and send a message on 117710 steps
- 4.How to log in to 11778 steps
- 5.How to renew your prescription on 117710 steps
- 6.Install Apoteket's app and log in with BankID4 steps
- 7.Order a prescription medicine7 steps
- 8.Order over-the-counter products with home delivery7 steps
- 9.Renewing a Prescription Through Your Healthcare Provider5 steps
- 10.See your prescriptions and your high-cost protection4 steps
Find the nearest pharmacy and check opening hours
1Step 1 of 4 · AndroidOpen Hitta apotek (Find pharmacy). Type a town or address and choose ”Sök” (Search).
2Step 2 of 4 · AndroidCompare distances and today's opening hours. Choose the pharmacy you want to check.
3Step 3 of 4 · AndroidOn the pharmacy's page, you will see the address, regular opening hours, and contact information.
4Step 4 of 4 · AndroidAlso, check for any deviating opening hours before holidays and public holidays before you go.
Here's how you can reply to a message in the 1177 app
1Step 1 of 10 · AndroidFirst, open the 1177 app on your phone and then tap on ”Logga in” (Log in).
2Step 2 of 10 · AndroidNext, choose BankID as the way you want to log in.
3Step 3 of 10 · AndroidIt's a good idea to double-check that the identification is indeed for 1177.
4Step 4 of 10 · AndroidNow, enter your security code and then tap on ”Identifiera” (Identify).
5Step 5 of 10 · AndroidOnce you're logged in, tap on ”Meddelanden” (Messages).
6Step 6 of 10 · AndroidI inkorgen, tryck på det olästa meddelandet från mottagningen.
7Step 7 of 10 · AndroidLäs hela meddelandet och tryck sedan på Svara.
8Step 8 of 10 · AndroidWrite your reply in the text box, and then tap on ”Granska och skicka” (Review and send).
9Step 9 of 10 · AndroidTake a moment to check the recipient and your message. If everything looks good, tap on ”Skicka meddelande” (Send message).
10Step 10 of 10 · AndroidGreat job! Your message has been sent, and the reception has received it.
How to log in and send a message on 1177
1Step 1 of 10 · AndroidOpen 1177 and tap ”Logga in” (Log in).
2Step 2 of 10 · AndroidChoose BankID as your login method.
3Step 3 of 10 · AndroidKontrollera att identifieringen gäller 1177.
4Step 4 of 10 · AndroidEnter your security code and tap ”Identifiera” (Identify).
5Step 5 of 10 · AndroidOnce you're logged in, tap ”Meddelanden” (Messages).
6Step 6 of 10 · AndroidI inkorgen, tryck på det olästa meddelandet från mottagningen.
7Step 7 of 10 · AndroidRead the entire message, then tap ”Svara” (Reply).
8Step 8 of 10 · AndroidWrite your reply and tap ”Granska och skicka” (Review and send).
9Step 9 of 10 · AndroidCheck the recipient and your text. Then tap ”Skicka meddelande” (Send message).
10Step 10 of 10 · AndroidYour message has been sent, and the reception has received it.
How to log in to 1177
1Step 1 of 8 · AndroidHello! Here I'll show you how to log in to 1177 Vårdguiden. You can pause whenever you like and play again. Let's go! First, tap the button ”Logga in” (Log in) at the top left of the screen.
2Step 2 of 8 · AndroidNow you'll choose how you want to log in. Tap the BankID button, which is the most common way to log in.
3Step 3 of 8 · AndroidTo continue, you need to open your BankID app. Tap the blue button ”Öppna BankID” (Open BankID) in the middle of the screen.
4Step 4 of 8 · AndroidNow you are in the BankID app. To identify yourself, tap the dark blue button ”Identifiera med säkerhetskod” (Identify with security code) at the bottom of the screen.
5Step 5 of 8 · AndroidNow you need to enter your personal security code for BankID. Tap the numbers on the screen to fill in your code, and remember not to show the code to anyone.
6Step 6 of 8 · AndroidOnce you have entered your security code, tap the dark blue button ”Identifiera” (Identify) at the bottom right of the screen.
7Step 7 of 8 · AndroidNow you are being logged in to 1177. This might take a moment, so please be patient while the system works.
8Step 8 of 8 · AndroidCongratulations! You are now logged in to 1177 Vårdguiden. Here you can see your inbox and booked appointments. Done! You are now logged in and can use the services. Great job!
How to renew your prescription on 1177
1Step 1 of 10 · AndroidOpen 1177 and tap ”Logga in” (Log in).
2Step 2 of 10 · AndroidChoose BankID as your login method.
3Step 3 of 10 · AndroidCheck that the identification is for 1177.
4Step 4 of 10 · AndroidEnter your security code and tap ”Identifiera” (Identify).
5Step 5 of 10 · AndroidOnce you are logged in, choose ”Mottagningar” (Care units) or ”Recept och läkemedel” (Prescriptions and medicines).
6Step 6 of 10 · AndroidOpen your care unit and tap ”Förnya recept” (Renew prescription).
7Step 7 of 10 · AndroidChoose the medicine your prescription is for and tap ”Fortsätt” (Continue).
8Step 8 of 10 · AndroidCheck the dosage and reason. Mark that the information is correct and tap ”Nästa” (Next).
9Step 9 of 10 · AndroidCheck the care unit, patient, medicine, and reason. Then tap ”Skicka förfrågan” (Send request).
10Step 10 of 10 · AndroidYour request has been sent. Please note that this does not mean the prescription has already been renewed.
Install Apoteket's app and log in with BankID
1Step 1 of 4 · AndroidOpen Google Play. Search for Apoteket and tap ”Installera” (Install).
2Step 2 of 4 · AndroidOpen Apoteket's app and choose ”Logga in med BankID” (Log in with BankID).
3Step 3 of 4 · AndroidCheck that BankID shows Apoteket AB. Then, identify yourself in the usual way.
4Step 4 of 4 · AndroidWhen the home page shows your name, you are logged in. The information in this guide is made up.
Order a prescription medicine
1Step 1 of 7 · AndroidLog in to the Apoteket app and open ”Mina recept” (My prescriptions).
2Step 2 of 7 · AndroidCheck the name of the medicine and choose the prescription you want to use.
3Step 3 of 7 · AndroidCheck the number of withdrawals, number of packages, and estimated price. Then, tap ”Lägg i varukorgen” (Add to cart).
4Step 4 of 7 · AndroidCheck the medicine, quantity, and estimated total amount. Then, choose ”leverans” (delivery).
5Step 5 of 7 · AndroidVälj hur du vill få beställningen. I exemplet hämtas den på ett fiktivt apotek.
6Step 6 of 7 · AndroidCheck your customer details, item, delivery, payment, and total sum before you complete the order.
7Step 7 of 7 · AndroidThe confirmation shows that your order has been received. No actual order has been placed in this guide.
Order over-the-counter products with home delivery
1Step 1 of 7 · AndroidSearch for the product you want. Please check the name, size, and price in the search results.
2Step 2 of 7 · AndroidOpen the product page. Carefully check the information, quantity, and if it's in stock. Then, add the product to your shopping cart.
3Step 3 of 7 · AndroidCheck the product, quantity, and subtotal. After that, choose your delivery option.
4Step 4 of 7 · AndroidChoose Hemleverans (Home Delivery). Please check that your name and address are correct and see the shipping cost.
5Step 5 of 7 · AndroidVälj betalsätt. Betalningsuppgifterna i guiden är påhittade.
6Step 6 of 7 · AndroidBefore you complete your purchase, please check the product, delivery address, shipping cost, payment method, and the total sum one last time.
7Step 7 of 7 · AndroidThe confirmation will show your order number and the estimated delivery time. Remember, no actual order or payment has been made in this guide.
Renewing a Prescription Through Your Healthcare Provider
1Step 1 of 5 · AndroidFirst, open Mina recept (My Prescriptions). Take a moment to check if you have any refills left.
2Step 2 of 5 · AndroidIf there are no refills left, your healthcare provider needs to assess if your prescription can be renewed. Go ahead and choose ”Kontakta vården” (Contact healthcare).
3Step 3 of 5 · AndroidPlease read the information carefully. Remember, a request is not the same as a new prescription. Then, you can proceed to 1177.
4Step 4 of 5 · AndroidOn 1177, you'll choose the specific clinic that will assess your request.
5Step 5 of 5 · AndroidDouble-check your medication and details before you send your request. If you're experiencing acute problems, contact healthcare directly.
See your prescriptions and your high-cost protection
1Step 1 of 4 · AndroidLog in to Apoteket's app. On the home page, you will find Mina recept (My prescriptions) and Högkostnadsskydd (High-cost protection).
2Step 2 of 4 · AndroidOpen Mina recept (My prescriptions). Here you can see your current prescriptions and how many refills you have left.
3Step 3 of 4 · AndroidOpen a prescription to see its strength, dosage, refills, and validity period.
4Step 4 of 4 · AndroidOpen Högkostnadsskydd (High-cost protection) to see the registered amount and current period. The amounts in this guide are examples.