Scam warnings

Open the Telefon (Phone) app and tap on Senaste (Recents). Find the number you want to block and tap on the blue information symbol to the right.

Scroll down on the information page and tap on Blockera uppringaren (Block this Caller).

Tap on Blockera kontakt (Block Contact) to confirm. The number will then not be able to call or send messages to you.

Open the suspicious message. Do not tap on any link. Instead, tap on the sender's number at the top. If Rapportera skräp (Report Junk) appears, you can use that option.

On the information page, scroll down and tap on Blockera uppringaren (Block this Caller). This will also block messages from the number.

Confirm by tapping on Blockera kontakt (Block Contact).

If the message is about threats, money, or BankID, you should not tap on links and not use BankID. Call your bank using a number you find yourself. In case of an acute threat, call 112. Save the message as evidence and report attempted fraud to 114 14 or polisen.se.

In this guide, you'll learn how to create and manage strong passwords.

Please don't use the same password everywhere. If one password leaks, your other accounts could also be at risk.

Long passwords are harder to guess. The examples in the picture should not be used as actual passwords.

A passphrase consists of several random words. Make the phrase long and always create your own unique one.

Please avoid names, birth dates, pet names, and common passwords that are easy to guess.

Don't save passwords on a note next to your computer. A password manager can create and save unique passwords for you.

A password manager saves your passwords encrypted and fills in the correct password on the right website.

Aktivera tvåstegsverifiering. Lämna aldrig ut engångskoder till någon som ringer eller skriver.

If a password has leaked, you should change it immediately, change the same password on other accounts, log out unknown devices, and activate two-step verification.

In this guide, you will learn what to do if someone calls and asks you to use BankID.

Be careful when an unknown number calls. The number on the screen doesn't prove who is calling.

A scammer might claim to be calling from the bank, the police, or a government agency.

Bedragaren försöker ofta skapa stress och säger att du måste agera omedelbart.

Never approve a BankID request at the urging of someone who calls you.

Do not open BankID, do not give out codes, and do not approve an unknown request.

Hang up. Call the bank yourself using the number on your bank card or the bank's official website.

If you have already used BankID, you should call the bank immediately. For ongoing crimes, call 112. Otherwise, call 114 14.

On iPhone, open the call information, tap ”Blockera den här uppringaren” (Block this caller) and confirm.

In this guide, you'll learn to recognize common warning signs in a fake email.

Här är ett exempel på ett falskt mejl. Det hotar att stänga ett konto och vill att du ska klicka på en knapp.

Always check the entire sender's address. The sender's name might look genuine even if the address is fake.

Be careful with threats and time pressure. Scammers want you to act without thinking it through.

Don't click on any links or buttons in an unexpected email. They can lead to a fake login page.

Don't open an unexpected attachment. It might contain harmful software.

Stop and compare. An unexpected email with threats, a strange address, a link, or an attachment could be a scam.

Don't click anything in the email. Instead, open the service's app yourself or contact the company using an official number.

Open the email's menu, choose ”Rapportera nätfiske” (Report phishing), and then delete the email.

In this guide, you will learn to recognize common warning signs in a scam SMS.

Here is an example of a scam SMS. The message claims that a package is waiting and demands a quick payment.

The first warning sign is urgency. The scammer wants you to act quickly without thinking it through.

A name in the sender field doesn't prove who sent the message. Sender names can be faked.

Another warning sign is a strange web address. Don't tap on the link.

Be careful when an unexpected SMS demands money, card details, or BankID.

Stop and compare. Are you really expecting a package? Is the message unexpected or stressful?

Don't tap on the link. Instead, open the company's app or type in the official web address yourself.

On iPhone, open the sender's information and choose to block or delete and report the message as junk.